Introduction

QualityVita is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletter or communications
  • Place an order or request information about products
  • Contact us via email or phone

This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including IP address, browser type, operating system, referring URLs, pages viewed, and access times. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process and fulfill orders or requests
  • To send you information about our products and services
  • To improve our website and user experience
  • To analyze website usage and trends
  • To comply with legal obligations
  • To protect against fraudulent or illegal activity

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific context:

  • Consent: You have given us explicit consent to process your information
  • Contract: Processing is necessary to fulfill a contract with you
  • Legal Obligation: Processing is necessary to comply with legal requirements
  • Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

Disclosure of Your Information

We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • With business partners for joint marketing or promotional purposes
  • To comply with legal obligations, court orders, or government requests
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transaction such as a merger or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

For more information about our use of cookies, please see our Cookie Policy.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate information
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of how we use your data
  • Right to data portability: Request transfer of your data to another organization
  • Right to object: Object to our processing of your personal data
  • Right to withdraw consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

QualityVita

Kováčska 22, 040 01 Košice, Slovakia

Phone: +421 55 732 91 406

Email: [email protected]